Who I Am

I’m a product technology leader with 15+ years of experience in healthcare, benefits, and tech, spanning both startups and larger corporate environments. I’ve helped scale products and teams across growth stages, including roles such as:

VP of Product at an early-stage provider data management startup (acquired 2025)
Head of Product at a benefits administrator startup (acquired 2021)
Principal Product Manager at an AI-driven behavioral health company
Lead Product Manager for a global benefits platform launch

My work blends strategic vision with execution rigor, grounded in deep domain experience across healthcare operations, insurance, data systems, and cross-functional delivery.

What I’ve Done

I’ve led products from inception through scale and partnered closely with executive and functional leaders to deliver measurable business outcomes:

Launched an AI-powered report builder product that achieved >50% month-over-month growth
Grew a member-facing product to $5.7M in ARR and supported $100M+ in medical claims
Launched a benefits enrollment mobile site that reached 50k+ members, supported by administrative capabilities
Built and scaled teams from 0 → 5 PMs and 40 engineers
Cut data acquisition costs by 90% while improving accuracy by up to 20% using generative AI-enhanced tooling
Defined and launched an analytics visualization platform that cut analytical effort by >50%

How I Approach Product

Strategic Clarity: Solve the highest-impact problems first, with a strong business and user lens
Bridge Builder: Connect user needs, technology feasibility, and business value
Servant Leadership: Provide direction and context, empowering teams to deliver with ownership
Execution-First: Reliable delivery separates good from great products
Adaptive Mindset: Tailor frameworks and processes to organizational context and maturity

What People Say

“Louis is a quiet giant in the technology marketplace. On one hand, Louis is able to help the engineering team determine priorities (focusing on the ‘need to have’ vs. the ‘nice to have) while simultaneously being the glue of the company that brings all the groups together…

Louis has a positive attitude, a self-driven superpower and a friendliness in working across the company that helps him achieve his and the company’s goals.”
Brett Schlkar (VP of Marketing)

“Louis has an incredible ability to navigate complex challenges with a clear vision, always aligning team efforts toward impactful outcomes. His thoughtful approach to problem-solving empowered our team to achieve ambitious goals. Louis leads with both empathy and precision, making him a truly effective and inspiring leader.”
Tiffany Bassford (VP of Operations)